We are pleased to offer free return shipping for U.S. domestic orders. If eligible, a free USPS return shipping label is included in your order.
Please note: All returns or exchanges must have a return form and number. Instructions are noted below.
- Only garments in original condition with tags intact will be accepted.
- Returns/exchanges must be made within 30 days from the day of delivery. This period is extended to 6 weeks for purchases made between Thanksgiving and Christmas.
- Items returned after 30 days are applicable for exchange or store credit only.
- Returns/exchanges are processed within 10 business days.
- All refunds will be credited to the original form of payment.
- Original shipping fees are not refundable.
- Domestic exchanges are shipped via ground free of charge.
- Sale category garment(s) are final sale and non-refundable.
- Vouchers, codes, and gift cards purchased outside Cosabella.com are nonrefundable and purchases made with them are valid for exchanges only.
RETURN/EXCHANGE INSTRUCTIONS (US Only)
- Click here to Start A Return.
- Type in your Order # and email address (email address must be the same used to place the original order).
- Select the garment(s) to be returned.
- Print the return authorization form, which should be included with your package; or, if you are unable to print the return form, please include the invoice and note the items for return.
- Use the return shipping label pre-printed on the front of your invoice to send back your return via USPS.
Please re-use the same shipping package to ensure a safe return.
If you need assistance with your return/exchange, or are returning an order from outside the US, please contact us at (888) 675-0828 or email us at eshop@cosabella.com.
Our business hours are Monday through Friday 9am-5pm EST.